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Frequently Asked Questions

What is CHANGE San Diego?

As the world spins ever forward, it is essential that change facilitators stay on top of their game. How is change management impacted by change – and how can change management impact change? What leadership skills are needed to navigate the future? How can you best prepare your colleagues for change? This and more will be explored at CHANGE SAN DIEGO. Learn new resources, techniques and creative solutions for change at CHANGE SAN DIEGO!

At CHANGE SAN DIEGO, you’ll experience the ultimate in interactive, in-person exchanges in a dynamic learning environment, and return home with new techniques to deliver the ultimate ROI to your stake holders and clients.

Who should attend?

CHANGE SAN DIEGO is an in-person event designed for change management professionals. 

Change Makers: Are you a change management professional looking to expand your understanding of customer experience? Are you interested in learning new skills you can incorporate into your CM toolbox? Join us!

Thought Leaders and Decision Makers: Leading Change affects your company’s bottom line, and you need to be on top of the latest CM trends and strategies. Are you looking to increase your profits by having a satisfied client base? Join us!

When & Where will the Event take place?

This in-person event will take place February 29-March 2, 2024 at the Town & Country Resort in San Diego, CA. Pre- and Post-conference Workshops will be conveniently offered by Qualified Education partners on February 29 and March 2 for an additional fee. 

Town & Country Resort
Address: 500 Hotel Cir N, San Diego, CA 92108
Phone: (800) 772-8527

Is there a hotel block with special rates for attendees?

ACMP has secured discounted rates at the Town & Country Resort at a variety of single/double occupancy rates and room types, plus applicable taxes. Make sure to book your hotel stay early as availability cannot be guaranteed. 

For more information, please visit Hotel & Travel

What is my membership type?

To check your membership type, log in to your ACMP member profile, click "Profile Home" located in the blue box in the top-right, in the top-center of the profile you will find the membership type located under your name and to the left of the chapter you are affiliated with (click the "Bio" tab if you do not immediately see it)

What is included with the CHANGE San Diego registration?

All ACMP-hosted education sessions and networking events on February 29-March 2 are included in the registration. 

Pre- and Post-conference Workshops will be conveniently offered by Qualified Education Providers on February 29 and March 2 for additional fees.

When will I be able to access the CHANGE San Diego Community?

Registrants will be able to access the event Community on ACMP Connect two weeks prior to the event. You will receive an email notification when the community is live. This private community can be used to get to know each other through icebreakers, sharing which education and networking sessions you are most excited to attend, exchanging insights and learnings from sessions you attend, and continuing thought-provoking conversations from the many networking opportunities. 

Can I earn CCMP™ PDU credits for attending?

Yes, education session attendance can be counted toward the ongoing maintenance of the CCMP designation. Please note, networking sessions do not count toward PDUs.

Please refer to the Candidate Handbook for complete details.

Will I be able to earn PMI PDU credits for attending? 

Please follow the PMI rules for submitting relevant PDU’s for Category B: Continuing Education. Under Category B, PDU credits can be earned by attending relevant educational courses, conferences, seminars, or symposiums by training organizations not registered with PMI. 

This can include training offered by an employer, a professional association, or a non-R.E.P. training organization. Please visit PMI’s website for additional information and instructions on how to submit.

Do I need to register?

Yes, you need to register for the event to attend and network.

What are the registration rate timelines?

Early Rate Ends
Friday, December 15, 2023

Regular Rate:
Saturday, December 16, 2023 - Wednesday, February 14, 2024

Last Chance & Onsite Rate:
Thursday, February 15, 2024 – Saturday, March 2, 2024

What is your cancellation policy?

All cancellation and transfer requests must be received in writing to ACMP. Please send written notice of cancellation by email to conference@acmpglobal.org. Event fees are transferable to another participant from the same organization ONE TIME only, for Change San Diego.

The cancellation fee structure is as follows unless otherwise noted (i.e. non-refundable items):

November 1 - December 15: $100 cancellation fee; $50 transfer Fee
December 16-January 31: $125 Cancellation Fee; $75 transfer fee
February 1-29: Non-refundable cancellation; $100 transfer fee

How can I pay?

We accept credit card, check, and wire transfer/ACH payments. Payment by credit card is strongly preferred, and you can pay with your credit card during the online registration process. 

To pay by check, select “Invoice Me” during the registration process. Checks should be payable to ACMP and mailed with a copy of the registration confirmation to:
      ACMP
      1809 E Broadway, Suite 173
      Oviedo, FL 32765

For wire transfer or ACH instructions, please contact our ACMP Meetings team at conference@acmpglobal.org.

Do I receive a printed invoice?

You can print your invoice from your registration. If you need assistance, please contact our ACMP Meetings Team at conference@acmpglobal.org.

I did not receive a confirmation email or invoice after registering online. What can I do?

Please contact our ACMP Meetings Team at conference@acmpglobal.org.

How do I modify my registration?

To make a change to your registration, Click Here. Enter your email address and your registration ID or confirmation number received in your Confirmation Email.

How can I print a copy of the Code of Conduct?

The Code of Conduct is part of ACMP’s Standard for Change Management© which is downloadable from ACMP's website.

How can I provide feedback on ACMP events?

After the event, we will invite you to a post-event survey via email. We are very interested in your feedback and will use it to make future events even better.

Still have a question?

Drop our ACMP Meetings Team an email at: conference@acmpglobal.org. We will respond to you within two (2) business days.